As a Ford Motor Company dealership we are committed to meeting
customer expectations for both sales and service to ensure your complete
satisfaction. We value your business and want to keep you as our customer.
The Ontario Motor Vehicle Industry Council (OMVIC) is the self-management
body of Ontario's registered motor vehicle dealers. Our Code of Ethics applies
to our interaction with consumers, employees, suppliers, competitors, government
and all others with whom we have business relationships.
Each OMVIC member embraces the demanding standards detailed in this Code
and agrees to adhere to its language and intent.
Through this Code of Ethics, we pledge to:
Integrity
Conduct our activities with honesty, fairness
and fiscal responsibility.
Disclosure
Communicate all material facts, and ensure
our products and services are fully understood.
Marketing
Guard against using any form of misleading
advertising or innuendo in marketing our products and services
Accountability
Fulfil all contractual obligations promptly
and completely, and resolve legitimate claims without delay.
Compliance
Abide by all applicable laws and regulations
and never knowingly do business with those operating outside these laws.
Competition
Ensure fair and open competition, and refrain
from unjustly attacking competitors, their products and services, and their
business methods.
Professionalism
Enhance our professional knowledge, skills,
and competencies throughout our careers.
Respect
Treat all people with equality and respect,
regardless of gender, age, race or religion.
Confidentiality
Hold all personal and financial information
we receive in the strictest confidence.
Environment
Remain committed to a healthy coexistence
with our environment.
Be professional and courteous
Service my vehicle in a reasonable amount of time